One Moving & Relocation


Average score of 9.1 out of 11 reviews
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One Moving & Relocation
Rua José Lopes, 284, Pq. Industrial Araucária - Caieiras/SP
07747-150 São Paulo
+ 55 (11) 4280-5601

About moving company One Moving & Relocation

One Moving offers a complete structure for all services related to the international transport of personal effects in addition to relocation services. They provide service from every city in Brazil offering exclusive solutions such as real-time tracking and electronic inventory with a photographic record to increase security and reliability throughout the moving process.

Services

International removals
National moving
Pet transport
Art transport

Associations

One Moving & Relocation is accredited by the following associations:
AMSA
FIDI
IAM



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
National moving
Pet transport
Art transport

Associations

One Moving & Relocation is accredited by the following associations:
AMSA
FIDI
IAM


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown


There are currently 11 reviews for One Moving & Relocation.
Write a review
No recommendation

Es war klar, dass ONE einen deutschen Dienstleister als Partner nützen würde um den Umzug zu verpacken. Es sollte das Unternehmen Confern sein. Zu unserer Überraschung erschien ein 5-köpfiges Team der Firma ZBV. Im Gespräch erfuhr ich, dass sie Drittdienstleister der Firma Roggendorf waren. Der Umzug war zweimal 'weitergegeben' worden. Dies wurde uns vor dem Umzug NIE erwähnt. Auch sonst haben wir kein Feedback der Confern erhalten.
Das ZBV Team war freundlich, aber mitten im Umzug mussten 3 Mitlieder für fast 3 Stunden weg 'um einen anderen Container zu entladen'. Dies hat unseren Umzug unter Zeitdruck gesetzt und am Ende blieben einige Sachen zurück, da man es eilig hatte unseren Container zu schließen. Ich konnte - als Gehbehinderter - wenig konkret ausrichten.
Ich empfehle Confern, Roggendorf und ZBV nicht weiter. One hat bis jetzt offen und schnell geantwortet, was aber im Grunde nichts an der Tatsache ändert.

Pros and cons
Keine Auskunft oder Rücksprache vor dem Umzug.
3 von 5 Mann des Umzugsteams waren wegen einen anderen Umzug für fast 3 Stunden weg und setzten damit unseren Umzug unter Zeitdruck.
Moved from Köln (Germany) to São Paulo (Brazil).

Recommendation

Transparent in pricing, process, time span, custom regulations. I have moved internationally 5 times now, this was the best. One Moving is clear from the start to the beginning, is a fast responder and used a top level partner at the country of destination. All questions answered with patience. All goods packed and protected as we hoped for. No tolerance for sending for example a bottle of wine or souvenir banknotes in a box. Professionals of the new era. One Moving truly understands the needs of a family that needs to move and wants to keep the costs under control. Kind and patient. Out of the ordinary.

Pros and cons
Transparent on price setting
Delivers on all aspects and in time
Boxes not yet labeled individually with RFID
Moved from São Paulo (Brazil) to Utrecht (The Netherlands).

Recommendation

All moved as planned, no surprises, no delays, friendly and efficient staff, excellent quality and service.

Moved from London (United Kingdom) to Sao Paulo (Brazil).

Recommendation

Only three works to describe:

1. Commitment
2. Professionalism
3. Efficiency

The overall experience was excellent. Everything that was requested was attended in smooth and kind way. The only point that I could complain is regarding to the delivery time due the fact that my gods stayed in a container before and it took so long to dispatch. After that everything was perfect.

ANY SINGLE ITEM BROKEN!!!

Congratulations 'One Moving ' team.

Pros and cons
Attentive Professionals
Delivery time
Moved from Curitiba (Brazil) to Abu Dhabi (United-Arab Emirates).

Recommendation

I had excellent guidance, a very careful and perfect packaging service, administrative issues resolved and perfect delivery service. The company inspires confidence
and the deadlines were met

Pros and cons
Speed
Caution
Moved from Brasília (Portugal) to Pedrogão Grande (Portugal).

Recommendation

Excelente serviço. Todo o processo de mudança foi feito com muito cuidado, do início ao fim.
Parabéns pelo serviço desenvolvido.

Moved from Managua (Nicaragua) to São Paulo (Brazil).

No recommendation

Se arrependimento matasse.
A pessoa que cuidou da minha mudança foi muito atenciosa, os que foram embalar as coisas também (mesmo com o desodorante vencido as 8 da manha). Quem foi chato foi o [name removed by Sirelo]` da One Moving no momento da segunda parte do pagamento: avisei que teria pago no dia tal e assim fiz. Pois bem, no mesmo dia e no dia seguinte me mandou emails solicitando o pagamento mesmo se eu mandei o comprovante. Ele nao sabe que swift internacional demora dois dias? Ele foi muito grosso e so` por isso me arrependi de ter fechado com eles e nao com a concorrência (alem disso teria economizado 2000 reais). O pior problema foi com a correspondente deles na Italia, uma anta que demorava dias pra responder emails, acredito que nunca leu os documentos da minha transição, arrogante e burra. A empresa italiana se chama Grosselin. Disse desde o primeiro contato que a pessoa que foi designada aqui na Italia para cuidar da minha mudança, tinha problemas. Expliquei detalhada.. Read more

Pros and cons
Simpatia e paciencia da [name removed by Sirelo] da One Moving
Email grossos cobrando o que ja tinha sido pago (so que demora pra cair e eles teriam que saber disso)
Corrispondente na Italia preguiçosa e tapada.
Moved from São Paulo (Brazil) to Treviso (Italy).

Response of

Prezada Cliente,

Lamentamos profundamente o ocorrido. Conforme nosso contato por e-mail, já estamos atuando para que fatos como esse não ocorram novamente.
Apesar de chateados com a situação, agradecemos imensamente seu feedback pois são relatos como o seu que nos permitem melhorar a qualidade de nossos processos, aprimorar nosso atendimento, bem como atuar na seleção de parceiros no exterior.

Permanecemos a disposição para os esclarecimentos que se façam necessários.

Atenciosamente,
Equipe One Moving

Published on:


Recommendation

São extremamente competentes. Não mediram esforços para nos ajudar. Eles fazem serviço porta a porta, fizeram desde a embalagem até a entrega no destino final.

Pros and cons
Competência
Responsabilidade
Moved from Sao Paulo (Brazil) to Miami (United States).

Recommendation

My ship hasn’t arrived yet, so cannot give full evaluation yet. However, so far so good.

Pros and cons
Price
Quality of the service
Moved from Redondo Beach (United States) to Sao Paulo (Brazil).

Recommendation

They always kept me updated as well as delivered on time and without problems.

Pros and cons
quality
time
Moved from Sao Jose Dos Campos (Brazil) to Seattle (United States).

Recommendation

I moved twice before this time. I choose other like [name removed by Sirelo], very famous there. I was very upset with them. I lost many things, I have things broken. One Moving was wonderful all the time. I am proud to choose them.

Pros and cons
I have only pros. The people is good. They put all the things in a safe way. They are very polite and gentle.
Moved from Suzano (Brazil) to Banning (United States).

Headquarters

One Moving & Relocation

Rua José Lopes, 284, Pq. Industrial Araucária - Caieiras/SP
07747-150 São Paulo
+ 55 (11) 4280-5601

Branches

Rio de Janeiro R. Abílio Barreto, 48, 23036-090, Rio de Janeiro
+ 55 21 3356-0112

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